Florence Bulte has worked in the luxury business for 19 years in Australia, Singapore and the Middle East. She is now Chief Sustainability Officer at Chalhoub Group. She is responsible for defining and implementing the sustainability strategy in areas relevant to the Group in the 14 countries it operates. Her role involves driving transformational change for people in the company, protecting the environment, promoting sustainability through advocacy and partnerships and engaging employees to give back to the community. Florence is also responsible for fostering a culture of Business Ethics and Integrity for the Group, developing and sharing the code of ethics, creating training programs for employees, and monitoring and auditing the ethics compliance framework.